211 Ontario North  
125 Syndicate Avenue South, Unit 38
Victoriaville Centre, Thunder Bay, ON, P7E 6H8
(807) 624-1720 | info@lspc.ca

Incident Reporting

Have you experienced or witnessed racism? You can report it. Listening starts here.

Thunder Bay Anti-Racism Incident Reporting

Report Online

Submit a Report Here

Report In Person

Visit the Lakehead Social Planning Council office in Victoriaville Centre
(near the Centennial Square Entrance)

Report By Phone – Call 2-1-1

What will happen after I submit my report?

The data is being collected for statistical purposes; it will be aggregated and analyzed to assess and record the magnitude of racism in our community. The confidential Incident Reporting and Referral Service does not have an enforcement role.

Final Report Incident Reporting and Referral Service

Download Report

24/7 – Help Lines

Crisis Response Service – Canadian Mental Health Association
Thunder Bay: 346-8282      District: 1-888-269-3100

Crisis Response Services offers mobile crisis response, a crisis support residence and 24/7 telephone services to both youth and adults who are experiencing a mental health crisis.

Good2Talk – 1-866-925-5454

Free, confidential helpline providing professional counselling and information & referrals for mental health, addictions and well-being to post-secondary students in Ontario.

Kids Help Phone – 1-800-668-6868

Counselling for youth and children, available online and telephone counselling

Talk4Healing – 1-855-554-4325

Culturally appropriate telephone counselling for Aboriginal women

211 – Information & Referral Services – 2-1-1

211 is an easy-to-remember telephone number that connects people to a full range of non-emergency social, health, community and government services in their community. It is free, confidential, multilingual and answered by live operators, certified information specialists, who assess each caller’s needs and link them to the best available services and programs


Thunder Bay Police Service  – View their website

In an emergency, dial 9-1-1        Non-emergency reporting: 807-624-1200

Non-emergency on-line reporting: click here

Human Rights Legal Support Centre – View their website

1-866-625-5179        TTY: 1-866-612-8627

Offers human rights legal services to individuals throughout Ontario who have experienced discrimination contrary to Ontario’s Human Rights Code. Services may include legal assistance in filing applications at the Human Rights Tribunal of Ontario, and legal representation at mediations and hearings at the Human Rights Tribunal of Ontario.  Works to help people claim and protect their rights.  Provides advice on it telephone inquiries line.

Ontario Human Rights Commission – View their website

1-800-387-9080        TTY: 1-800-308-5561

Works to promote, protect and advance human rights through research, public education, targeted legal action and policy development. (Cannot provide information, advice or legal opinions on individual cases or circumstances. See the Human Rights Legal Support Centre for more information.)

Canadian Human Rights Commission – View their website

1-888-214-1090         TTY 1-888-643-3304

Protects the core principle of equal opportunity and promotes a vision of an inclusive society free from discrimination by promoting human rights through research and policy development; protecting human rights through a fair and effective complaints process; representing the public interest to advance human rights for all Canadians; and auditing employers under federal jurisdiction for compliance with employment equity.

Human Rights Tribunal of Ontario – View their website

1-866-598-0322          TTY: Bell Relay Service 1-800-855-0511

If you believe you have experienced discrimination or harassment, you can file an application with the Human Rights Tribunal of Ontario (HRTO). The HRTO resolves claims of discrimination and harassment brought under the Human Rights Code in a fair, just and timely way. The HRTO first offers parties the opportunity to settle the dispute through mediation. If the parties do not agree to mediation, or mediation does not resolve the application, the HRTO holds a hearing.

Anti-Racism Directorate (Ontario) – View their website

Works to address and prevent systemic racism in government policy, legislation, programs and services.

Thunder Bay Indigenous Friendship Centre – View their website


Mission is to develop a sense of Native community in the City of Thunder Bay with opportunities for involvement and control by community members in addressing the issues that affect their lives.  Objectives include to increase opportunities for Native people to gain access to services such as education, skills development, housing, justice, health and social services; and to strengthen the sense of sharing and belonging, by increasing opportunities for participation by Native families and community members in improving areas of economic, political, social, cultural, educational and recreational life in Thunder Bay.

Thunder Bay Multicultural Association – View their website

807- 345-0551

Offers information, orientation, and referral services to resources in the broader community that help newcomers with their integration.