LEAP Emergency Financial Assistance - Synergy North
The Low-Income Energy Assistance Program (LEAP) provides emergency financial assistance to Synergy North (formerly Thunder Bay Hydro) customers who are in arrears.
The program offers assistance up to $650 towards arrears or $780 for electrically heated residences, paid directly to the utility company
Call 2-1-1 to submit the initial intake information to begin the application process. In-person appointments are available if required - call to make an appointment, as walk-in or drop-off services are not available at this time.
Low income applicants are eligible if:
- they are an existing customer of the utility
- are in arrears or have a disconnection notice
- The account must be in applicant's name
Individuals who are not able to sustain the energy costs following assistance will not be eligible.
