The goal of the Community Information and Referral Centre, a program of the Lakehead Social Planning Council since 1983, is to provide the community with information it can use to make informed decisions about the options available to them. CIRC has been operational since 1983 and is the backbone to the local 211 program. As an accredited member of InformOntario serving the community of Thunder Bay and district. CIRC is a critical component of the social service infrastructure. It’s role is to collect, maintain and manage a comprehensive database of available services and through our telephone help line, offer assistance to individuals, families, and agencies in connecting to the services they need.
Information and referral is the process of helping people to understand their problems and make informed decisions regarding possible solutions. Information and Referral programs are the traditional point of contact for people in the community who require information about or linkage with human service providers.